Internet Connectivity

  • Internet Connectivity Many internet providers are offering free or reduced services to assist families in need during this period of “at-home learning.” 

    A few notes to consider:

      • The service providers listed may not supply internet service to all areas, so you will need to check with the provider to confirm eligibility at your address.
      • Lake Dallas ISD has no formal associations with any of the companies and providers listed below.  Listing a company does not imply an endorsement of their service.

    Internet Providers with Offers for At-Home Learning

    Comcast COVID-19 response (Spanish translation of website)offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time

    Charter / Spectrum COVID-19 response:  offer free Spectrum broadband internet and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. 

    AT&T COVID-19 response (Spanish translation of website): offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families

    Verizon COVID-19 response:  Waives overage charges and late fees, two months waived internet and voice service charges for current Lifeline customers and new affordable internet option for low-income households, and agrees to FCC pledge below.  (Updated March 22)

    Sprint COVID-19 response: providing unlimited data to existing customers and allows all handsets (smartphones) to enable hot-spots for 60 days at no extra charge.

    T-Mobile COVID-19 response: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge

    Additional Information

    On Friday, March 13, 2020, many broadband internet and mobile phone providers agreed to the FCC’s “Keep Americans Connected Pledge."  

    • This agreement reads as follows: 

    Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to: 

      1. not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; 
      2. waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and 
      3. open its Wi-Fi hotspots to any American who needs them.

    View the list of companies signing on to this pledge.