How can I get help with technology/curriculum issues?

Posted by:
  • Yes. There are 2 ways to contact tech support:

     1.  E-mail technology@ldisd.net
     2.  Phone 940-497-8406 (help desk)

  • Please provide as many specifics as possible when calling for technology or curriculum issues.  The following details will be helpful to the support team:

    - Parent name, or student name
    - Campus the student attends
    - Device you are using when the issue occurs (chromebook, phone, pc, mac)
    - Action(s) you are trying to accomplish when the issue occurs 
       (e.g., access a web page, submit an assignment, login to a device, connect to wifi, etc.)
    - best number or email address to reach you, including any relevant times of day
Author: